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Burns & Ferrall's Price Match Promise

As one of New Zealand's largest hospitality suppliers, Burns & Ferrall provides the best service and price wherever your location. With four locations and a team of territory managers who are dedicated to serving New Zealand & the Pacific Islands, Burns & Ferrall is more than equipped to provide you with the most comprehensive hospitality solutions.

Burns & Ferrall's Price Match Promise is one of the many reasons our customers love shopping with us. Our dedication to ensuring our customers receive the best products, with the best service, at the best price is a part of our core offering and that is why we will match any published competitor's price on like-for-like items.

For a product to be price matched, it must meet the following criteria:

  • The item(s) must be in stock and available for immediate purchase or delivery from another website, store or competitor that is located within New Zealand only and with the same warranty as offered by Burns & Ferrall

  • The item(s) being price matched must be exactly the same brand, specification, colour, make, model and size etc as the item(s) available at Burns & Ferrall

  • The price will not be matched where there are hidden extras such as delivery charges and quoted shipping charges will not be included in the price match  

  • Cannot be used in conjunction with any other offer or promotion or any customer rebate

  • The price must be published in writing in quotation format, or on the competitor's branded letterhead or published on the competitor’s website

  • Burns & Ferrall extends this facility to our customers in good faith but reserves full discretion and the right to refuse a Price Match Promise request, where the above requirements are not met

  • Price Match Promise excludes comparing like-for-like products from companies within the Reward Supply Co PTY LTD and Burns & Ferrall group of companies

If you would like to request a price match for any item that meets the above criteria, we encourage you to contact us via email or call  0800 428 733.